Terms, with a refund clause.

By accessing roispends.com, you agree to these terms. The site is provided as-is for informational purposes. Engagements are governed by separate signed agreements.

All client engagements (audits, retainers, projects, fractional CMO) are governed by a separate Master Services Agreement signed before work commences. Pricing displayed on the site is indicative; final pricing is confirmed in the signed agreement.

The $5,000 audit is fully refundable if you don't act on a single recommendation in the brief — at our reasonable discretion, evaluated 60 days post-delivery. The brief, action board, and all artefacts are yours to keep, share internally, or use as you see fit, regardless of whether you engage further.

We treat client account access, data, and findings as strictly confidential. We sign mutual NDAs as standard before kickoff. We do not name client brands publicly without written permission. Anonymised case studies use category, stage, and scale descriptors only.

We do not engage two competing brands in the same vertical or category at the same time. If a conflict emerges during an engagement, we disclose it within 7 days and offer the affected client first right to terminate or extend exclusivity.

Clients always own their advertising accounts, analytics properties, and tracking infrastructure. We operate inside client-owned accounts under managed access. At the end of any engagement, full access reverts to the client; we retain no operating control.

Frameworks, playbooks, and proprietary skills/automation we develop remain our IP. Outputs delivered to clients (briefs, reports, configurations) are owned by the client. Cross-engagement learnings are anonymised before being applied elsewhere.

Past results, including those described in case studies on this site, are real but not predictive. Marketing performance depends on factors outside our control (product, market, seasonality, competition, platform algorithms). We commit to disciplined process, not guaranteed outcomes.

To the maximum extent permitted by law, our aggregate liability under any engagement is limited to the fees paid for the 90 days preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Engagements default to the laws of the client's primary place of business unless otherwise agreed in the MSA. Site terms are governed by the laws of the United States.

We may update these terms; material changes are posted here with an updated effective date. Continued use of the site after changes constitutes acceptance.

Legal or contractual questions: hello@roispends.com.